Refund policy

Return and Refund Policy

We hope you are happy with your order, but if you need to return an item, please contact us at admin@pediatricacupuncture.org within 14 days of receiving your order.

To be eligible for a return, items must be unused, in their original condition, and in their original packaging where possible.

Once you have contacted us, you have 14 days to send the item back to us. We will issue a refund once we have received and checked the returned item.

Refunds will be made to the original payment method. Please allow a few business days for the refund to appear in your account.

If you are returning an item because you have changed your mind, you are responsible for the cost of return postage.

If your item arrives faulty, damaged, or incorrect, please contact us as soon as possible so we can help resolve the issue.

Original shipping costs may not be refunded unless the item is faulty, damaged, or incorrect.

This policy does not affect your statutory rights.