Terms of service

Terms of Service

This website is operated by Hub of Pediatric Acupuncture. By visiting our shop or placing an order, you agree to the terms below.

Products and orders
We aim to describe and display our products as accurately as possible. Product colours, packaging, and details may vary slightly from the images shown.

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel an order if there is an issue with payment, stock availability, delivery details, or suspected misuse of the shop.

Pricing and payment
All prices are shown at checkout. Payment must be completed before an order is processed. We may update prices or product availability at any time.

Shipping
Shipping options, costs, and estimated delivery times may be shown at checkout. Once your order has been dispatched, delivery times may vary depending on Royal Mail, the destination, and any customs processing.

International customers are responsible for any customs duties, import taxes, or fees charged by their country.

Returns and refunds
Returns and refunds are handled in line with our Return and Refund Policy. Please contact us if you need help with an order.

Use of our website
You agree not to use our website for any unlawful, harmful, or fraudulent purpose. You must not attempt to interfere with the security or operation of the website.

Health and personal care products
Some of our products are provided for personal use. Any information on our website is for general information only and is not medical advice. If you have a medical condition or concern, please seek advice from a qualified healthcare professional before using any health or personal care product.

Liability
We are not responsible for delays or issues outside our reasonable control, including postal delays, customs delays, incorrect delivery information, or events beyond our control.

Nothing in these terms affects your statutory rights.

Changes to these terms
We may update these Terms of Service from time to time. The latest version will always be available on our website.

Contact us
If you have any questions about these terms or your order, please contact us at admin@pediatricacupuncture.org